Service & Parts

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 Spare Parts

Customer's requirement is our first priority. We can provide reliable, fast and professional 24/7 service for you through telephone, on-site or network channels. At our plant in Shanghai, we are ready to provide all customers with ample spare parts, and for spare parts produced even 10 years ago, we can deal with them smoothly. Furthermore, if your product's parts are damaged, please also contact us to see if it could be restored, and if so, you can avoid the trouble and cost of purchasing new spare parts. In our spare parts department, customers can get professional technical advice, as well as the relevant information regarding all products and services.

 Installation

If you require the installation service from us, we will send our technician to your field to guide the installation and take trail run. After installation, we will make inspection of the whole machine commissioning and operation of equipment, and provide you with testing data reports of installation and operation. At the same time, we can also provide professional training to your equipment operators and maintenance personnel.

Our professional management team, a wealth of on-site construction experience, strict quality control, and a full range of installation inspection and acceptance services, will be your best choice.

 Maintenance

 

Vostosun has established its branches in Russia, Kazakhstan and UAE, where local mature sales team and after sale service system were set up with warehouse displaying various products and accessories. New branches are being developed in Africa and South America. We have a team of well-trained and experienced staff comprising of mechanical and electrical engineers in every branches,and they are always ready to answer any queries or provide timely techinal support against problems which may arise in the field.

 Training

 

VOSTOSUN offers perfect facilities and comfortable environment and can provide training services to different users. The training sessions include product training, operation training, maintenance know-how, technical know-how training, standards, laws and regulations training and other trainings, all of which are tailored to fulfill your individual needs.

Training programs can be conducted in our factory field, or at the customer's site. Please feel free to contact us if you may have any needs.